Shipping policy

Shipping & Delivery FAQs

Yes! We ship worldwide!

📦 We take 7-12 business days to process your order after confirmation, regardless of the shipping option selected at checkout. We ship Monday through Friday, excluding weekends and holidays. We cannot guarantee Saturday delivery, even if your shipping is upgraded to express. We do NOT ship orders the same day. Please allow up to 7-12 business days for orders to process as everything is handmade at the time of purchase. You will receive a confirmation e-mail with the tracking link once your order ships.  We cannot be held accountable for any delays caused by the carrier.

International Orders: Delivery takes at least 15 business days, with some packages requiring 45-60 business days. Your local post office may also charge additional customs fees for pickup.

Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided. If your package is returned, not delivered or lost because we were given incorrect shipping info IT IS YOUR RESPONSIBILITY TO REACH OUT TO USPS/UPS AND FILE A CLAIM ON THE PACKAGE. We are not responsible for you giving us incorrect info, do double check your address when you check out. 

Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open. If they deem it unsafe, they will hold the package at a local post office or re-schedule another delivery. Our best recommendation is to input a shipping address where you know your or someone else will be available to accept the package (a work address or a friend's address).

Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open. If they deem it unsafe, they will hold the package at a local post office or re-schedule another delivery. Our best recommendation is to input a shipping address where you know your or someone else will be available to accept the package (a work address or a friend's address).

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. As a general rule, orders may require 7-10 business days for processing and three (3) to five (5) business days for shipping, therefore, If shipped via UPS Ground/Home or United States Postal Service (USPS) it can take approximately 4-8 business days from the date your order is shipped to delivery of your merchandise, absent extenuating circumstances. Candy Shops is not responsible for any loss or damage occurring by reason of delay or inability to deliver caused by acts of God; severe weather; war; common disaster; fires; strikes; curtailment of Candy Shops operations; delays in delivery of material or goods by suppliers; imposition of governmental embargoes, regulations, price limitations or controls; accident; delays of common carriers; or from any other cause which is unavoidable or beyond its reasonable control. Any delivery date may be extended, at SK’s option, to the extent of any delay resulting from any such event. Please note that UPS SurePost utilizes the United States Postal Service (USPS) for FINAL delivery. UPS will transport your package to your local Post Office causing an additional 1-3 business days for delivery to the address provided.

Our shipping rates do not include any inbound duties and/or taxes that may be imposed by your local customs authority or the customs authority you are shipping your purchase to. Please be aware of the local inbound duties and taxes that are applicable to your purchase to avoid unnecessary delays in receiving your shipment.

🚚 How can I track my package?
Check your email for a confirmation from candyshopbodyoils@gmail.com. If you don’t see it in your inbox, check your SPAM or Promotions folder.

🌍 Do you ship internationally?
Yes! We ship worldwide using USPS as our courier.

💖 Thank you for your support—you are truly a blessing! 💖